** BlackBerry FAQ **

[rohansachar]

** BlackBerry FAQ **

Question: Why can't BlackBerry get HTML?

Answer: The 8800 along with all other BlacKBerry devices do not support HTML email. There are many reasons for this, HTML email is bloated and offers an increased security risk..

Question: Where do I find my PIN and IMEI?

Answer: Go to Options and select Status or hold down ALT and Shift(CAP or NUM) and 'H'

Question: What type and size Media Card can I use in my device?

Answer: Blackberry devices that have media card capabilities are: 8100, 8300 and 8800.They all use a MicroSD card and have the maximum card GB capacities

* BlackBerry Device
Software 4.2.0 Up to 2GB
* BlackBerry Device
Software 4.2.1 Up to 4GB
* BlackBerry Device
Software 4.2.2 Up to 4GB
* BlackBerry Device

Software 4.3.0 Up to 8GB

Question: What are the sizes of wallpaper fo BlackBerry?

Answer: 72xx series - 240 x 160
71xx series - 240 x 260
8100 series - 240 x 260
8300 series - 320 x 240
8700 serirs - 320 x 240
8800 series - 320 x 240

Load the wallpaper image to your device either by using media transfer or by emailing to your BlackBerry.Then, save the wallpaper image into your picture album and choose it as "set as home screen image."

Question: What are the TCP and APN settings?

Answer:
Setup the APN by going to Options>>Advanced Options>>TCP and enter the following information based on your carrier.

Rogers
======
APN: internet.com

Username: (blank)

Password: (blank)

Note: If it does not work, call Rogers and get the "internet.com Access Point Name" added to your account. If they say it already exists, tell them to load up the records anyway, just to doublecheck.

T-Mobile
========
APN: wap.voicestream.com

Username: (blank)

Password: (blank)

Cingular Orange
===============
APN: WAP.CINGULAR

Username:

WAP@CINGULAR.COM

or

WAP@CINGULARGPRS.COM

Password: CINGULAR1

Formerly, it used to be difficult to get this work on Cingular but in December2005, a new Internet Browser Icon suddenly appeared on Cingular BalckBerry units. When this happened, it also suddenly became easier to use Cingular BlackBerry with TCP/CP.

Cingular Blue
=============
APN: proxy

Username: (blank)

Password: (blank)

Try using these settings if you're on the former AT&T network, instead of the Cingular settings.

Question: What is dat connection refused?

Answer:

* If you do not have a BlackBerry Data Plan then you'll see this message on the main screen!
* If you've a data plan and are seeing this message then you'll need to call your service provider and have them check the provisioning on the account.
* If you do not have a data plan and want to hide this message from showing up then go to

:

Options>>Mobile Network and turn Data SErvices to Off

Question: Types of BlackBerry batteries?

Answer:

OEM Batteries

7100 - Dark Blue (C-S2) - 1000mAh

8100 - Gold/Yellow (C-M2) - 1400mAh, including 8130

8300 - Dark Blue (C-S2) - 1000mAh, including 8310, 8320

8700 - Dark Blue (C-S2) - 1000mAh

8800 - Green (lime) (C-X2) - 900mAh

Email & Message Folder Shortcuts

ALT+I - Incoming Messages

ALT+0 - Outgoing Messages

ALT+P - Phone Calls Only

ALT+S - SMS ONly

ALT+V - Voicemail messages only

E - OLdest/Next Oldest Delivery Error

R - Reply

T - Top

B - Bottom

N -Next

P - Previous

U - Next Unread

S - Search

C - Compose

V - Saved Messages

Question: Do I need a data plan to get email?

Answer: Yes, without a data plan all you've is phone, SMS,and PIM services.(ie..Outlook, Contacts, Calendar etc..)

Question: Do I need a data plan to access the Internet?

Answer: Yes, you'll need a data plan to access the internet.





Question: Do I need a data plan for PIN to PIN or to use BlackBerry Messenger?

Answer: Yes, BlackBerry Messenger is PIN to PIN with a user friendly interface. A data plan is needed for PIN to PIN.


Question: What kind of ringtones & audio can a BlackBerry have?

Answer:

AAC (Advanced Audio Coding) - The supported format include MPEG2 and MPEG4, as well as HE-AAC/AAC+. The supported sample rates are 8KBps, 11.025KBps, 12KBps, 16KBps, 22.05KBps, 32KBps, 44.1KBps and 48KBps. The supported channels are all configurations of mono and stereo.

AMR (Adaptive Multi-Rate) - The supported AMR-NB rates are supported 4.75KBps, 5.15KBps, 5.9KBps, 6.7KBps, 7.4KBps, 7.95KBps,10.2KBps and 12.2KBps; and the input must confirm to RFC3267 Section 5 on the internet FAQ Archive web site

MIDI - Partial support of MIDI on older BlackBerry devices refers to a buzzer capable of buzzing at various frequencies and volumes. All other BlackBerry devices support polyphonic MIDI.

MP3 - Currently , the supported format is MPEG-1 Layer 3; the supported sample rates are 32KHz, 44.1KHz and 48KHz; and the supported channels are 1 (mono) and 2 (stereo).

ADPCM2 - THis is a proprietary sampled audio format.

WAV - The supported encondings include PCM, uLaw, and aLaw. The supported sampling rates are 8KHz, 16KHz, 22.05KHz, 32KHz, 44.1KHz, and 48KHz with 8-bit and 16-bit depths in mono or stereo.




Question:

What to do next if Jl_cmder will not connect and wipe?

Answer:

Pre-install Tasks
=================

1.Disconnect the device from the PC.

2.Download and install Desktop Manager and Handheld OS to the PC

Command Line Tasks
==================

1.Start a Command Prompt in DOS from the PC (Start>>All Programs>>Accesories>>Command Prompt)

2.Change the directory to:

c:\Program Files\Common Files\Research In Motion\AppLoader

a)From C:\ prompt type:

cd Program Files <hit center> cd Common Files <hit center> cd Research In Motion <hit center> cd AppLoader <hit center>

3.Make sure Desktop Manager is not running.

4.Connect BlackBerry to the PC.

5.Enter the following command in the Command Prompt window:

loader.exe/nojvm

Installation
============

1.The Application Loader Wizard window will open.

2.Click on Next.

3.You'll get a drop down list with the COM ports and one USB port entry.

4.Select the one which says USB:UNKNOWN

* If you don't see: USB:UNKNOWN or USB:BBPIN, then follow instructions below:


Note: i)Disconnect the device from the PC.
ii)Keep the Application Loader Wizard window open.
iii)Remove the battery and put it back.
iv)While the red led is on, reconnect the device to the PC.The led will only stay on for a few seconds.
v)When USB:UNKNOWN appears in the drop down list, you need to select Next immediately.

5.The loader should now connect to your device and you'll be able to reinstall the OS.




Bluetooth modem connection
From BlackBerryFAQ
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The process for configuring your Blackberry as a bluetooth modem varies depending on your service provider. Assuming you are able to pair your device with your machine, here are the steps required to connect on the following networks:

T-Mobile - "Blackberry" at first menu @ (800) 937-8997

Username: [blank]

Password: [blank]

Number: *99#

Additional dialing commands: +CGDCONT=1,"IP","wap.voicestream.com"

Retrieved from "http://blackberryfaq.com/index.php/Bluetooth_modem_connection"

Transfer files / media via Bluetooth
From BlackBerryFAQ
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Transfer Between Devices
1. On the device that is going to receive the file: Navigate to the Media Folder

2. Select the folder where you want to receive the file (Music, Video, Ringtones, Pictures)

3. Select the sub-folder (Device Memory, Preloaded, Media Card)

4. Press the menu key

5. Select Receive Using Bluetooth

6. Send the file from the other device

Transfer From PC to Device (or vise versa)
1. You must have a Bluetooth adapter or have Bluetooth built into the PC

2. Pair the device with the PC

3. Open Desktop Manager

4. Double Click the BlackBerry Device Manager Properties icon (in the system tray next to the clock in windows)

5. Select Bluetooth Support and check the box

6. Select Configure Bluetooth

7. Select Add

8. Add your device

9. Go back into Desktop Manager and select Options >> Connection Settings

10. On the connection drop down box highlight Bluetooth and select enable Bluetooth support

11. Transfer the files from the device to the PC or vise versa

Images

Add images

Thanks to paulbblc @ BlackBerry Forums

Retrieved from "http://blackberryfaq.com/index.php/Transfer_files_/_media_via_Bluetooth"

Bluetooth Keyboards
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Stowaway Shasta, or iGo Keyboards
iGo (formerly ThinkOutside) makes the Stowaway Shasta Bluetooth Keyboard that integrates well with Blackberries. Models circa 2005 had serious battery life issues however, because of significant current draw while folded (on standby).




Freedom Input Keyboards
There are two issues that come up on the BlackBerry. The first is "keystroke injection" being set to Deny. Keystroke injection is the method that the keyboard uses to talk to the BlackBerry and input text. On the newer BlackBerry's however this option is set to "Deny" by default for all applications.

All you need to do to fix this is just change the permissions for the keyboard to set it to "Allow". There are instructions on our website on how to do this which you can get from: Keystroke Injection Settings "Trackball" - Powered By Kayako SupportSuite

The second issue (which also effects the newer BlackBerry's more then the older ones) is that there is a bug within the 4.2.1 and upwards operating systems which effects the bluetooth. You pair a keyboard and it seems to pair ok but the BlackBerry doesn't actually install the right services for it.

When this happens everything seems to work ok until you click the Activate keyboard then it just sits at connecting forever and never goes anywhere.

The way to fix this is to: Go to options (or settings depending on theme) Go to Bluetooth Select the keyboard from the list of paired devices. Press the menu button and select "device properties" At the bottom you should see "services:" and if you are having this problem probably nothing under here. Press the menu button again and select "refresh service list". After a few seconds you should see SPP Slave appear and the keyboard would then connect ok.

This bug can effect different bluetooth devices in different ways and I put a post up about it which is linked below: http://www.blackberryforums.com/blue...r-4-2-0-a.html

It doesn't happen every time though or on every device so removing the pairing and re-pairing it will fix the problem most of the time also. We have one curve here that has never had any problems and another curve (same carrier, OS, software) that will mess up on about every 5th bluetooth connection.





Question:

What video and audio formats are supported?

Answer:

Supported video Formats:

MPEG-4 Part 2 (Simple Profile and bvop, including DivX 4)

File formats - .avi, .3gp, .mp4, .mov Video - Up to 320X24, up to 800 kbps, up to 30frames per second

H263 (Profile 0 & Profile 3)

File formats - .avi, .3gp, .mp4, .mov Video - up to 320x240, up to 800 kbps, up to 30 frames per second

Windows Media Video (Simple Profile)

File formats - .wmv video- up to 320x240, up to 800 kbps, up to 24 frames per second.

Note:Windows Media Video is supported in Blackberry Device Software 4.2.1 only.

Unsupported Video Formats
=========================
MPEG-4 Part 10 (H.264/AVC)
MPEG- Part 2 (Advanced SimpleProfile)
H.263+
DivX 3, 5, 6
XviD
3GPP2 (.3g2)
Windows Media Video Main/Advanced Profile (.wmv)
Advance System Format (.asf)
Real Media (.rm)
MPEG-1/MPEG-2

Supported Audio Formats
========================
MPEG-1 and MPEG-2 Layer 3 (.mp3)
AAC/AAC+/eAAC+ (.m4a or .aac)
MIDI (.mid or .smf)
AMR-NB (.amr)
WAVE (.wav)
Windows Media Audio (.wma)
WMAPro - 16 bi, stereo output configuration (.wma)

Note:Windows Media Audio and WMAPro are supported in Blackberry Device Software 4.2.1 only.

Unsupported Audio Formats
=========================
MPEG-1 Layer 1&2
MPEG-2 Layer 1&2
Real Audio (.ra)

The Blackberry Media application is designed to support the following audio file containers:

.avi containing PCM, MP3 and AAC/AAC+, and eAAC.
.3gp conaining MP3, AMR-NB, AAC/AAC+ and eAAC+
.mp4 containing MP3, AMR-NB, AAC/AAc+ and eAAC+.
.move containing MP3, AMR-NB, AAC/AAC+ and eAAC+
.wmv containing WMA