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Imserba Webstore - Sony VAIO VGN-NS140E/S 15.4-Inch Laptop (2.0 GHz Intel Core 2 Duo T5800 Processor, 3 GB RAM, 250 GB Hard Drive, Vista Premium) Silver
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List Price: $799.99
Our Price: $799.99
Your Save: $ ( % )
Availability: Usually ships in 24 hours
Manufacturer: Sony
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Average Customer Rating:  
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Batteries Included: 1
Binding: Personal Computers
Brand: Sony
Color: Silver
CPU Manufacturer: Intel
CPU Speed: 2
CPU Type: Intel Core Duo
Display Size: 15.4
EAN: 0027242751903
Feature: Intel Core 2 Duo T5800 Processor (2.0GHz)
Floppy Disk Drive Description: None
Hard Disk Size: 250
Label: Sony
Manufacturer: Sony
Model: VGN-NS140E/S
Modem Description: Fax / modem
Processor Count: 2
Publisher: Sony
Studio: Sony
System Bus Speed: 800
System Memory Size: 3000
System Memory Type: DDR2 SDRAM
Warranty: 1 year warranty
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Features
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Intel Core 2 Duo T5800 Processor (2.0GHz)
Genuine Microsoft Windows Vista Home Premium
15.4-Inch widescreen LCD with XBRITE-ECO technology
3GB of pre-installed RAM and a roomy 250GB hard drive
Built-in camera and microphone
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Spotlight customer reviews:
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Customer Rating:
Summary: Very disappointed in Sony
Comment: Before I make these comments, let me just say that I have been a satisfied Sony customer for years but this time they really let me down.
I ordered a Sony VGN- N140E as a second laptop for the house from Sony Style following a succesful experience with a Sony Vaio in the past. Unfortunately, the machine was defective upon arrival with what appeared to be a bad contact in the power circuit which mean't that the machine would not turn on.
So I contacted Sony support but their troubleshooting did not solve the problem. Then I contacted Sony Style Customer Relations. It only took me four (4) calls to get the right person. Their solution was to send the machine for repair. I politely pointed out that, had I wanted a refurbished machine, I would have purchsed one cheaper than the brand-new machine I had just received. My solution ... I like Sony equipment so why not just replace it with one that works? Sadly, that is not Sony policy. However, you can return it, wait to be reimbursed and then buy a new one. What they did not say was that I would have to fight them for another week to get them to pay for the return shipping. So, ten days later and about ten phone calls later, I can send the machine back to them (we will see if they try to mess me around after they receive it).
I am so disappointed in Sony customer service that I have decided not to buy another Vaio and I will certainly think twice about buying any Sony equipment. I will certainly never buy anything from Sony Style again as the returns process is pro-Sony but anti-customer.
I'm afraid that, with Sony, it is "caveat emptor" .... "buyer beware".
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